Citizen's Charter

  • # Services List ULB Name days Limit Accuracy
    1 Sanction of New house connection Contai 10 days
    2 Effecting of new house connection/shifting of water connection Contai 45 days
    3 Repairing of water supply line(Minor repairing) Contai 2 days
    4 Arresting leakage of water in mains and wash of ferrule Contai 7 days
    5 Change of shifting of ferrule Contai 15 days
    6 Supply of water through WaterTank Contai 1 days
    7 Stoppage of misuse of water due to malfunction/removal of street taps etc. Contai 10 days
    8 Actions against illegeal method of taking water from municipal mains Contai 10 days
  • # Services List ULB Name days Limit Accuracy
    1 Approval of Site Plan and Building Plan for residential buildings having height of 14.5 meteres and above. Contai 30 days
    2 Sanction of Site Plan and building plan of residential buildings having height of less than 14.5 meters Contai 30 days
    3 Sanction of Site Plan and building plan for commercial or mixed used buildings Contai 30 days
    4 Sanction of Site Plan and building plan for institutional buildings. Contai 30 days
    5 Sanction of plan for addition, alteration or repairing of old buildings. Contai 30 days
    6 Supply of water through WaterTank Contai 1 days
    7 Initiating actions against illegal buildings/building activities Contai 15 days
  • # Services List ULB Name days Limit Accuracy
    1 Issuance of Birth and Death Certificate Contai Within 3 days after receiving report from the concerned Health Centre/ Hospital/Nursing Home - if reported within 21 days from occurance of Birth and Death
    2 Birth Certificate and Death Certificate in case of domestic birth or death Contai 7 days after receiving report from the concerned Health Centre/ Hospital/Nursing Home - if reported within 21 days from occurance of Birth and Death
    3 Issuance of copy of Birth and Death Certificate Contai Within 7 days, if recorded after birth and death.
    4 Issuance of Cremation Certificate Contai At the time of cremation from the crematorium/burial ground, if cremated or buried, as the case may be, in a crematorium/burial ground of a Urban Local Body.
    5 Correction of records related to Birth or Death Certificate Contai 10 days
    6 Supply of water through WaterTank Contai 1 days
    7 Initiating actions against illegal buildings/building activities Contai 15 days
  • # Services List ULB Name days Limit Accuracy
    1 New Enlistment License Certificate Contai 30 days
    2 Renewal License Contai 10 days
  • # Services List ULB Name days Limit Accuracy
    1 Replacement of defective street lamp and repairing(Minor) Contai 7 days
    2 Installation of new street light Contai 7 days from the date of completion of installation of poles and connection by the electric supply agency.
  • # Services List ULB Name days Limit Accuracy
    1 Garbage Cleaning. Contai 7 days
    2 Cleaning of drains Contai 7 days
    3 Cleaning of chocked drain Contai 2 days
    4 Cesspool tank wash Contai 10 days
    5 Cleaning of garbage after receipt of Special Cleansing Charge Contai 1 days
    6 Removal of materials dumped on the public throughfare. Contai Within 2 days from the date of expiry of term, as determined by the Urban Local Body, of the owner of such material to remove.
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Style Options

Color Scheme

Show Top Bar

ShowHide

Top Bar Style

DefaultColored

Layout

WideBoxed

Dark & Light

LightDark

Navigation Color

LightDark

SupMenu Color

LightDark